Privacy Policy
Vienna Grace Photography (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal information when you visit our website, make an enquiry, or book a session with us.
Information We Collect
We may collect the following information when you contact us, book a session, or use our website:
- Name, email address, and phone number
- Postal or billing address (for orders and invoicing)
- Details you provide about your session (e.g. due date, baby’s age, preferences)
- Photographs and images captured during your session
- Payment information, processed securely through our payment provider
- Website usage data, such as pages visited and cookies (see below)
How We Use Your Information
We use your information to:
- Respond to enquiries and confirm bookings
- Communicate session details, reminders, and updates
- Process payments and issue invoices or receipts
- Deliver your digital images and any physical products ordered
- Improve our services and website experience
- With your permission, share select images on our website, social media, or in marketing materials
Photograph Usage and Consent
Images captured during your session remain the intellectual property of Vienna Grace Photography. We will only use, publish, or share your photographs (including on our website or social media) with your explicit consent, which will be requested separately at the time of booking or delivery.
Data Storage and Security
Your personal information is stored securely and only accessed by authorized personnel. We take reasonable steps to protect your data from loss, misuse, or unauthorized access. Digital images are retained for a limited period following your session for reprint or reorder purposes, after which they may be archived or deleted.
Third-Party Services
We may use trusted third-party services to help operate our business, including:
- Website hosting and booking systems
- Payment processors
- Email and communication platforms
- Social media integrations (e.g. Instagram)
These providers only access the information necessary to perform their services and are required to handle your data securely.
Cookies
Our website may use cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can adjust your browser settings to disable cookies, though this may affect site functionality.
Your Rights
Under the Privacy Act 2020 (New Zealand), you have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Ask us to delete your personal information, where reasonably possible
- Withdraw consent for the use of your photographs at any time
To make a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at via our contact page.
